intero

AI for Incident Reporting. Talk. Don't fill out forms.

Plain-language intake removes the friction of reporting. The real value is the disciplined investigation that follows: evidence gaps named, causal analysis cited, CAPAs linked to causes, and a human sign-off.

The Problem with Incident Reporting Today

Traditional incident reporting creates friction at every step, from initial capture to final investigation.

Paper forms and complex software interfaces create barriers to reporting. Workers in the field can't stop operating equipment to fill out multi-page forms on a computer.
Forms slow reporting to a stop. When capturing an incident means codes, dropdowns, and a desktop, workers put it off, and details fade or go unreported.
Reports are inconsistent, incomplete, and delayed. Different people describe the same event differently. Required fields get skipped. Reports arrive hours or days after the event.
Investigation doesn't start until someone reads the report and assigns an investigator, introducing delays of hours, days, or even weeks.
Classification depends on individual knowledge. One person's "near miss" is another's "unsafe condition." Regulatory recordability determinations vary by reviewer.

How AI Changes Incident Reporting

AI eliminates the friction between an event happening and a complete, investigated record existing in your system.

Conversational Capture

Workers type a report in plain language, with photos. AI extracts structured data and creates a proper incident record, complete with hazard type, location, involved parties, and narrative. No forms, no friction.

Automatic Classification

AI proposes hazard type, severity level, and regulatory recordability at intake, for a qualified person to confirm. Every report is categorized consistently, regardless of who submits it, applying your organization's classification standards uniformly across all sites and shifts.

A Case Ready to Investigate

The initial report opens a case and starts the evidence review. Intero asks what is missing before it drafts findings, so the investigator starts with focused questions rather than an unsupported “instant” conclusion.

Complete Records

Every report includes structured data, timestamps, attachments, and a full audit trail, regardless of how it was submitted. Text conversations and photo-based submissions all produce the same comprehensive, standardized record.

Intero

How Intero Handles Incident Reporting

Intero's conversational AI assistant makes reporting as easy as having a conversation. Workers describe what happened in plain language, and Intero opens the case.

Conversational capture in plain language, typed on any device, with automatic data structuring.

Three AI assistant modes: Assistant for general Q&A, Agent for skill-driven investigations, and Flow for guided structured workflows.

Attach photos, documents, and evidence directly to conversations. The AI can analyze images to identify hazards and conditions.

Full conversation history. Every report, investigation, and follow-up is searchable and filterable with complete audit trails.

Photo-based reporting: snap a picture of a hazard or incident scene and describe what happened. AI extracts context from both the image and the typed narrative.

Intero AI: Incident Report
Message

"A worker slipped near the loading area. The floor was wet from rain."

Structured automatically

Extracting hazard type, location, and contributing factors from the report.

I've opened the case. Before I draft findings, I need to close several evidence gaps.

INC-2026-0312Medium Severity

Type: Slip / Trip / Fall

Location: Loading Area

Contributing Factor: Wet floor (rain)

RCA draftedCAPA suggested
Type what happened...

Illustrative mockup.

Make reporting as easy as talking.

See how Intero's conversational incident reporting removes barriers and starts the investigation the moment an event is reported.